Local IT Support for your business that’s reliable, affordable, professional and fast!

IT Genie is a proactive IT Support company. Our philosophy revolves around four core beliefs:-

1. Maintaining and supporting our customers IT systems. We believe that routine maintenance and support is key to reducing the frequency and severity of IT problems.
2. Making sure that, on those rare but unavoidable occasions when things do go wrong, we are able to rectify the problem and get everything back to normal as quickly as humanly possible. You can’t get much better than our same hour on site response!  
3. Communicating clearly in jargon-free language, making sure we always keep our customers informed as to the status and progress of any support request, and to advise the customer on all aspects of their IT Systems with respect to their specific business needs, and all available options.
4. Investing in the professional development and welfare of our talented staff to ensure that they are constantly expanding their knowledge, skills and abilities and keeping up to date with the latest technologies and methodologies that apply to supporting business systems.

What that means to you, our customer, is that we will analyze and audit your existing systems first, present our findings and recommendations to you and  then work with you to make your IT Infrastructure effective and efficient. When things do go wrong we will be on the case within 10 minutes if the problem can be solved remotely, or on-site with you within the hour if you need it.  We will also work with you to ensure that as your business grows, your IT systems develop at the required pace and continue to be effective.