IT Genie staff are professional, qualified, friendly and approachable. We are a dynamic, experienced, multi-disciplined team with an in-depth knowledge of even the most complex of technical issues. Our commitment to customer satisfaction and service delivery is second to none.

OUR VISION

•  To be the best proactive, solution driven outsourced IT service provider and integrator addressing the IT requirements of SMEs in the southeast.
•  To become our customer’s trusted IT partner.
•  To add value to our customer’s operational cost base by providing consistently compliant and high quality services at competitive prices.
•  To succeed through continuous review and application of IT Genie’s Ltd’s core values.
•  To add quality through the on-going implementation of the ISO 9001:2008 Standard.
•  To use the Investors in People framework for continuous improvement.

OUR TECHNICAL TEAM

Works hard to provide professional support services to our diverse customer base.

OUR SALES TEAM

Our sales team work hard to sell a range of plans from pay-as-you-go to annual bespoke support agreements and hardware and software allowing businesses to take control of their IT support. Our sales team acts as client managers and focus heavily on building long standing, proactive relationships with our clients.

OUR MANAGEMENT TEAM

Works hard to deliver operational excellence and profitability through the management and development of our people, processes, facilities, service offerings and through the deployment of best practice and continuous improvement.