Guaranteed Same-Hour On Site Response
When things do go wrong . . .

We all know how IT System failures and malfunctions such as server problems, virus / malware infections and hard drive failures to name a few, can criple a business and leave entire teams if not the entire staff unable to perform even the most simple of functions. In these situations every minute counts and we understand more than anyone, that Time is Money in these situations.
Every one of our 250+ customers knows that if they were ever to find themselves in such a situation, they need only pick up the phone and we would be there within minutes where possible, but certainly within the hour.
Without a doubt, the number one reason our customers chose IT Genie to provide their IT Support, is our unique ability to provide one of our talented consultants or engineers on-site within the hour if and when things do go horribly wrong.




